Technology rules the roost, no matter what business you belong to. The smart use of technology can see businesses climb up the ladder in no time at all. There is technology all around in any given business scenario. Technology helps save time and effort. It can make hours of work into a minutes’ work. That […]
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Essentials of Conducting a Survey with Your IVR
IVR (Interactive Voice Response) system has become an integral part of the customer service sector. The customers love to interact with a human rather than a recorded voice when they call, yet the use of IVR has been widespread. One of the prime reasons behind the popularity of IVR development in customer support processes is […]
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