In this age of competition, business owners are trying to gain advantage over their peers through all means possible. While some are offering exciting discounts, others are looking to enhance… read more →
Since the inception of the Internet, emails have remained the most common mode of communication between people. Even with newer modes of communication emerging, many people still prefer emails over… read more →
When customers call for help, they expect nothing less than whole-hearted support from their product or services provider. When they come to know that the number they are given by… read more →
Productivity can be tangible like a commodity or intangible like a service, however, it remains the core aspect of any business endeavor. Be it in the quantity of produce or… read more →
The word telemarketing is made from the combination of two words – telephone and marketing. So, a marketing service that requires the use of a telephone can be categorized as… read more →
For a long time, companies have focused exclusively on their front-end processes for achieving success in their business endeavors. This approach has worked for a longtime; however, nowadays with rising… read more →
Call center outsourcing has become an integral part of business operations taking place these days. Every business owner wants to convey to his customers that he cares about them and… read more →
With work-from-home jobs becoming commonplace in the corporate world, most companies are willing to hand over their operations to freelancers and work-from-home employees. The trend has caught on so much… read more →
Customers play an important role in the success of any business. This is the main reason why companies try their best to improve their customer-facings services. In the modern world,… read more →
Communication via email is convenient for everyone. Emails provide an easy way to describe a situation in detail and can be sent over an internet connection with ease. This is… read more →
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