IVR has become the new frontier which all the business forces want to conquer. IVR has been a part of contact center practices for over a decade now. It has been successful in boosting revenue, bringing cost effectiveness and enhancing customer retention. If you want to win the battle of IVRs then customer centricity is […]Continue reading
Tag Archives: ivr hosting
Get ivr hosting services from Vcallglobal and help to improve the business growth. Increase the list of satisfying customer from ivr hosting services.
Essentials of Conducting a Survey with Your IVR
IVR (Interactive Voice Response) system has become an integral part of the customer service sector. The customers love to interact with a human rather than a recorded voice when they call, yet the use of IVR has been widespread. One of the prime reasons behind the popularity of IVR development in customer support processes is […]Continue reading