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Tag Archives: loyalty programs

Customer Care Services

How Tone And Language Can Affect Customer Care Services?

Posted on July 29, 2014February 26, 2021 by Amelia Robert

When a customer contacts a customer care professional he/she demands a lot of things. They want a professional on the other end to be understanding and give instant solutions to their problems (however complex they may be). But the part that is most important is to communicate effectively with the client. Many times wrong tone […]

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75 Second Avenue Suite 620 Needham,
MA 02494
Phone: +1.917.602.7548
E-Mail: sales@vcallglobal.com

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ABOUT COMPANY

Vcall Global is a global call center outsourcing enterprise that offers innovative service solutions to its business affiliates in various segments of the industry. Though the nerve center of our operations lies in the United States, we operate through our business units in different parts of the world.

Call Center Services

  • Inbound services
  • Email Support
  • Chat Support
  • Customer Care and Retention
  • Technical Support
  • Order Taking 
  • Call Center Outsourcing 
  • IVR Solutions 
  • Billing & OSS 

Technology

  • Software
  • Data and Reporting
  • Infrastructure

Contact Info

Corporate Headquarter

75 Second Avenue Suite 620 Needham, MA 02494

Phone: +1.917.602.7548
Email: sales@vcallglobal.com

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