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Category Archives: chat support services

outsource chat support

Outsource Chat Support Services & Email Support to Overcome Volume Problem

Posted on June 8, 2021June 8, 2021 by Amelia Robert

Large call volume is always a problem and a challenge for evolving companies. Especially in today’s time when there are restrictions imposed by Covid-19 pandemic, it can be very hard to meet customers’ demand. Phone support is the most popular support medium; but it simply cannot keep up with the ever-increasing call volumes. Most people […]

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Outsource Customer support services

Inspire Innovation with All-Rounder Outsource Customer Support Services

Posted on May 4, 2021May 4, 2021 by Amelia Robert

As the businesses across the world become more competitive than ever, the pressure is on the call centers to even the playing field. It is required that the customers are treated fairly and provided the best experience possible. You cannot fail where it matters the most – on the call. But even if you do, […]

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Meet Rising Customer Care Needs Faster with Live Chat Support Services

Posted on January 12, 2021April 6, 2021 by Amelia Robert

Customer care needs are always rising rapidly. As more and more competitors enter the market, customer care has become the difference maker when product/service quality is the same. But due to excessive call volume, companies are often unable to fulfill customers’ requirements. But it can all be changed with live chat support services.

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Outsourcing Chat Support Services

Outsourcing Chat Support Services Is the Best Way to Reach Millennials

Posted on November 27, 2020February 26, 2021 by Amelia Robert

Millennials form a major chunk of today’s customer base. Companies woo them with youthful advertising campaigns, social media and other modern online forums. But one thing that is not always on the list of enterprises is chat support. In today’s age, the value of voice support is receding ever so slightly. Although it is still […]

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75 Second Avenue Suite 620 Needham,
MA 02494
Phone: +1.917.602.7548
E-Mail: sales@vcallglobal.com

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ABOUT COMPANY

Vcall Global is a global call center outsourcing enterprise that offers innovative service solutions to its business affiliates in various segments of the industry. Though the nerve center of our operations lies in the United States, we operate through our business units in different parts of the world.

Call Center Services

  • Inbound services
  • Email Support
  • Chat Support
  • Customer Care and Retention
  • Technical Support
  • Order Taking 
  • Call Center Outsourcing 
  • IVR Solutions 
  • Billing & OSS 

Technology

  • Software
  • Data and Reporting
  • Infrastructure

Contact Info

Corporate Headquarter

75 Second Avenue Suite 620 Needham, MA 02494

Phone: +1.917.602.7548
Email: sales@vcallglobal.com

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