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Call Us: +1.917.602.7548
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Tag Archives: Inbound Services

We provide best inbound services for any kind of business and Get the complete solution with Inbound Services. Obtain lots of customer satisfaction.

call center outsourcing

Call center glossary: Important terms you need to know (Part 1)

Posted on January 14, 2016January 5, 2022 by Amelia Robert

Call center world with filled with countless jargons and technical terms which have confused various individuals from different sectors. Whether you wish to discuss call center operations with vendors like a ‘pro’ or just want to have insights about call center industry, first thing you have to do is clear your basics through terminology.

Continue reading→

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75 Second Avenue Suite 620 Needham,
MA 02494
Phone: +1.917.602.7548
E-Mail: sales@vcallglobal.com

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ABOUT COMPANY

Vcall Global is a global call center outsourcing enterprise that offers innovative service solutions to its business affiliates in various segments of the industry. Though the nerve center of our operations lies in the United States, we operate through our business units in different parts of the world.

Call Center Services

  • Inbound services
  • Email Support
  • Chat Support
  • Customer Care and Retention
  • Technical Support
  • Order Taking 
  • Call Center Outsourcing 
  • IVR Solutions 
  • Billing & OSS 

Technology

  • Software
  • Data and Reporting
  • Infrastructure

Contact Info

Corporate Headquarter

75 Second Avenue Suite 620 Needham, MA 02494

Phone: +1.917.602.7548
Email: sales@vcallglobal.com

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