Modern customers expect their brands to dish out customer support through all possible channels. Though social media and web chat supports are new to the realm of customer support services, email support has existed longer. Some people say email support is a sort of obligation for brands without too much yield. But if you look […]
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Get IVR development services from Vcallglobal and help to improve the business growth. Increase the list of satisfying customer from IVR development services.
IVR Development Services Tips: What Clients are looking for in IVR?
IVR has become the new frontier which all the business forces want to conquer. IVR has been a part of contact center practices for over a decade now. It has been successful in boosting revenue, bringing cost effectiveness and enhancing customer retention. If you want to win the battle of IVRs then customer centricity is […]
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