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Category Archives: Retail Industry

To increase the business performance with call center services for Retail Industry. Obtain the best solution for Call Center & benefits for your company.

retails call center

5 pillars of retail call centers that can transform retail business

Posted on February 25, 2016June 27, 2019 by Amelia Robert

It is said that strong pillars are necessary for every structure to remain intact. Retail industry is also like a structure which needs pillars in the form of call center services from a renowned outsourcing vendor to stay strong in the cut throat competition. Let’s us go through these pillars of retail contact centers which […]

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call center ratail

9 Tips for retailers to score more this holiday season

Posted on November 23, 2015June 27, 2019 by Amelia Robert

As Black Friday comes closer, the small and big retailers are gearing up to extract the maximum profit from this day. The total revenue on Black Friday in the U.S. from online sales was around 1.5 billion U.S dollars in 2014, as per the online statistics portal Statista. These statistics inspire both online and offline […]

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top call center outsourcing companies

Call center outsourcing: A blessing for retail industry

Posted on November 6, 2015January 30, 2020 by Amelia Robert

The online statistics portal Statista mentioned that annual sales of retail industry in the U.S. were 3.19 trillion U.S. dollars in 2014 which was 0.11 trillion dollars higher than 2013. And this growing industry requires the support of call center outsourcing vendors to make sure that the business runs smoothly. Online shopping is also all […]

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75 Second Avenue Suite 620 Needham,
MA 02494
Phone: +1.917.602.7548
E-Mail: sales@vcallglobal.com

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  • Why Software Use is Critical for Call Center and Back Office Support Services?

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ABOUT COMPANY

Vcall Global is a global call center outsourcing enterprise that offers innovative service solutions to its business affiliates in various segments of the industry. Though the nerve center of our operations lies in the United States, we operate through our business units in different parts of the world.

Call Center Services

  • Inbound services
  • Email Support
  • Chat Support
  • Customer Care and Retention
  • Technical Support
  • Order Taking 
  • Call Center Outsourcing 
  • IVR Solutions 
  • Billing & OSS 

Technology

  • Software
  • Data and Reporting
  • Infrastructure

Contact Info

Corporate Headquarter

75 Second Avenue Suite 620 Needham, MA 02494

Phone: +1.917.602.7548
Email: sales@vcallglobal.com

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