Running an in-house call center can be complex. Given the wide range of tasks a business owner has to perform, the additional burden of managing a call center can be… read more →
Email support has remained synonymous with customer service operations for a very long time. However, nowadays we are seeing a rise in the stock of newer services like chat and… read more →
Productivity can be tangible like a commodity or intangible like a service, however, it remains the core aspect of any business endeavor. Be it in the quantity of produce or… read more →
Communication via email is convenient for everyone. Emails provide an easy way to describe a situation in detail and can be sent over an internet connection with ease. This is… read more →
The world of customer service is as varied as it is huge, and it is always changing. Since its inception, customer service industry has gone through one transition after another… read more →
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