These days, people spend a lot of time on their smartphones. And, a lot of them like to order online from the comfort of their home. There is very little time between when they think about buying a product and when they actually purchase it, all thanks to the lightning fast ecommerce platforms. This is […]
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Things to Keep in Mind when Offering Chat support Services
Brands must engage with customers at various touch points. Today’s customers want options even while getting in touch with brands, and they will pick the option best fitting their lifestyle and needs. This is why brands need to think ahead of voice support, in terms of their customer support services. Chat support and email support […]
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