call center outsourcing

Major aspects related to future of call center industry

Call center industry across the globe has seen a noticeable change with the launch of new startups and changing behavior of consumers. This has forced the call center service providers to implement numerous management strategies and technological solutions in order to streamline the services. The contemporary changes in call center working give us a brief […]

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call center services for Real Estate

Importance of call center services in real estate

As per franchise support company ‘Franchise Help,’ there were around 165000 firms working in the management field and residential brokerage in 2014. Various reports also suggest that this industry generates billion dollars of revenue each year. This ever growing industry needs support of external elements to remain in growth state forever. Contact center service is […]

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