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Tag Archives: outsourcing chat support services

Outsourcing Chat Support Services

Outsourcing Chat Support Services Is the Best Way to Reach Millennials

Posted on November 27, 2020February 26, 2021 by Amelia Robert

Millennials form a major chunk of today’s customer base. Companies woo them with youthful advertising campaigns, social media and other modern online forums. But one thing that is not always on the list of enterprises is chat support. In today’s age, the value of voice support is receding ever so slightly. Although it is still […]

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Back Office Support Services

Why Software Use is Critical for Call Center and Back Office Support Services?

Posted on November 5, 2020February 26, 2021 by Amelia Robert

Call center and back office support services are often outsourced by companies to gain a cost advantage along with the requisite skills for the job. BPO industry is one of the most flourishing industries in the country, and it is because of good reasons. However, many companies do not exploit the true advantage of outsourcing […]

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Outsourcing Chat Support Services

Why Outsourcing Chat Support Services Are Increasing in Important So Fast?

Posted on September 30, 2020February 26, 2021 by Amelia Robert

Not a long time ago, voice-based call centers were the only preference of enterprises across the globe. When Business Process Outsourcing (BPO) started, it was majorly about call centers that could provide their services at an economical price point. But in the second decade of 21st century, we saw a sudden rise in the proclivity […]

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Convert Every Query into Sale with Outsourcing Chat Support Services

Posted on July 29, 2020February 26, 2021 by Amelia Robert

These days, people spend a lot of time on their smartphones. And, a lot of them like to order online from the comfort of their home. There is very little time between when they think about buying a product and when they actually purchase it, all thanks to the lightning fast ecommerce platforms. This is […]

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75 Second Avenue Suite 620 Needham,
MA 02494
Phone: +1.917.602.7548
E-Mail: sales@vcallglobal.com

Recent Posts

  • Meet Rising Customer Care Needs Faster with Live Chat Support Services
  • Rise Up to the Challenge with Multi-Dimensional Inbound Call Center Outsourcing
  • Get A Diverse Catalogue of Call Center Outsourcing Services to Max CSAT
  • Outsourcing Chat Support Services Is the Best Way to Reach Millennials
  • Why Software Use is Critical for Call Center and Back Office Support Services?

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ABOUT COMPANY

Vcall Global is a global call center outsourcing enterprise that offers innovative service solutions to its business affiliates in various segments of the industry. Though the nerve center of our operations lies in the United States, we operate through our business units in different parts of the world.

Call Center Services

  • Inbound services
  • Email Support
  • Chat Support
  • Customer Care and Retention
  • Technical Support
  • Order Taking 
  • Call Center Outsourcing 
  • IVR Solutions 
  • Billing & OSS 

Technology

  • Software
  • Data and Reporting
  • Infrastructure

Contact Info

Corporate Headquarter

75 Second Avenue Suite 620 Needham, MA 02494

Phone: +1.917.602.7548
Email: sales@vcallglobal.com

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