outsourced telemarketing companies

Improve Quality of Client Interaction with Outbound Telemarketing Services

Professionalism is a virtue. When it comes to telemarketing services, you need a staff that is not only professional but also tenacious. It is an unforgiving task that takes mental toughness and persistence. Every single day a telemarketer has to try his hardest to achieve the targets. Outbound telemarketing services have become an integral part […]

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customer support outsourcing Services

Start a Culture of Quality with Best QA in Customer Support Outsourcing Services

Quality Assurance (QA) is detrimental to any business process. It is naïve to expect your workforce to stay true to the process without direct monitoring and enforcement of quality parameters at every step.  When it comes to customer support outsourcing services, the value of QA is immense. In a way, QA actually determines how good […]

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Social Media Customer Care Service

Use Facebook and Twitter to Boost Business via Social Media Customer Care Service

Facebook and Twitter have transformed into prime social media platforms. The traffic on these platforms is increasing day by day. Almost every buyer or subscriber uses these platforms for connecting with his/her friends or family. But recently, there has been a shift to commercial use as well. Most companies that have a website use social […]

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Inbound call center outsourcing

Cover Every Base with Joint Outbound and Inbound Call Center Outsourcing

Every business requires call centers these days. The only difference between company strategies with respect to call centers is that some run it in-house while others prefer outsourcing. Either way, one needs to have a solid call center operation to get the right results for businesses. Outbound and inbound call center outsourcing can be the […]

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customer support outsourcing Services

Manage Customers Attrition Better with Customer Support Outsourcing Services

Customer attrition is a major problem for all businesses. When customers lose faith in your services, they often turnover to your competitors, which creates a void in your customer base. And, in this age of competition, filling up this void can be extremely difficult. You have to spend excessively on promotions and telemarketing to form […]

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