customer support outsourcing Services

Start a Culture of Quality with Best QA in Customer Support Outsourcing Services

Quality Assurance (QA) is detrimental to any business process. It is naïve to expect your workforce to stay true to the process without direct monitoring and enforcement of quality parameters at every step.  When it comes to customer support outsourcing services, the value of QA is immense. In a way, QA actually determines how good […]

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Social Media Customer Care Service

Use Facebook and Twitter to Boost Business via Social Media Customer Care Service

Facebook and Twitter have transformed into prime social media platforms. The traffic on these platforms is increasing day by day. Almost every buyer or subscriber uses these platforms for connecting with his/her friends or family. But recently, there has been a shift to commercial use as well. Most companies that have a website use social […]

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